PAYMENT TERMS AND GUIDELINES:
Auction Invoices will show the outstanding balance due, including buyer’s premium, GST and where applicable, the Invaluable Live fee (5%).
IMPORTANT NOTE: Payment of your invoice/s are due within 2 business days from the auction, unless stated otherwise.
Invoices that are not settled in person on the day of the auction, will be emailed in Acrobat / PDF format. If you do not have Acrobat viewer installed, please go to https://get.adobe.com/reader/ to download the free Adobe software.
If you have been successful in our auction but do not receive an email from us, please check your Spam / Junk Folder and add us to your address book. Otherwise please contact us.
ALL payments must be made in Australian Dollars.
ACCEPTED PAYMENT METHODS:
Payments and collections can be made in person at Theodore Bruce, 6 Ralph Street, Alexandria, Sydney, NSW 2015, Australia, between the hours of 9:00am and 5:00pm, Monday to Friday.
EFT / DIRECT DEPOSIT:
Please refer to our bank details on the bottom left hand side of your invoice. Please ensure your name and / or the last 5 digits of the invoice number are included in the transfer description for easy identification.
NOTE: For International Direct Deposits, Australian Banks charge fees for also. If you use this method you will need to include an additional AUD$20 to your invoice to cover these.
CREDIT CARD PAYMENTS:
Paying by Visa / MasterCard Debit will incur an additional 1.00% merchant fee.
Paying by Visa / MasterCard will incur an additional 1.6% merchant fee.
Paying by American Express will incur an additional 1.6% merchant fee no matter the country of issue.
For all internationally issued credit cards, an additional 2.6% will apply.
We accept credit card details over the phone or via email (all credit card details supplied will be destroyed once the payment has been processed).
Please note that credit card transactions over $3,000 will not be accepted over the telephone unless by prior approval.
We accept cash payments up to $10,000.
We only accept Personal, Company and Bank cheques in Australian Dollars and goods cannot be collected or delivered until cheques have been cleared, unless prior arrangements are made.
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